Delivery & Returns
DURING PROMOTIONS/SALES PLEASE ALLOW UP TO 7 WORKING DAYS FOR ORDERS TO DISPATCH
UK – £3.90 Second class aim to deliver within 5 working days
UK – £4.50 First class aim to deliver within 3 working days
Europe – £9.80 Tracked service aim to deliver within 11 days
Canada – £9.80 Tracked service aim to deliver within 14 days
Australia – £9.80 Tracked service aim to deliver within 14 days
USA - £6 USPS service can take up to 3 weeks
Rest of the world – Please get in touch for UPS or DHL quotes to these countries.
During promotional times please allow an extra 7 days to ship your items out.
We accept returns of unwanted and unused items within 14 days of receipt. Due to the items being cosmetics we can only accept returns/refund items that are still sealed in there original condition.
Please make sure you are completely satisfied with the style of lashes before removing them from the tray they are in, as once they've been tampered with we will not be able to refund you for them. All eyeshadow palettes must be untouched and still be inside the clear wrap they arrived in.
If items arrive broken or damaged please kindly contact us on firstname.lastname@example.org within 14 days with your order number and photographic evidence so we can assist you.